As an intentional design studio, all interior design projects employ a holistic approach to the design process, ensuring careful consideration of design psychology principles. When you choose to work with me, on a full scale project, you can expect the following process to follow:
Step 1 – Design Consultation With Lauren
I’ll meet with you in your home for a thorough client and designer interview. This means we are able to get to know each and see if we’re the right fit to work together. I’ll provide you with design advice, recommendations and direction for your project. I will use this opportunity to have an in-depth discussion about your goals for the space, your design style, what is working in the space and what is not, your current and anticipated use of the space, your time frame for completion and your budget. For a detailed explanation of this process please visit the design consultation page.
Step 2 – Design Proposal Outlining Project Scope and Estimated Design Fees
After our Design Consultation, I will provide you with a detailed Design Fee Proposal outlining the scope of work for the entire project, your design goals, the estimated design fee, the deposit required to commit to your project start date, the estimated timeline and the terms and conditions. To signal the start of the project, the Design Proposal is approved and the initial deposit for my design fee is received. Please note, no design planning is able to begin until this stage is complete.
Step 3 – Concept Development, Sourcing, Quotes + Estimates
During the Concept Development stage, I will be working hard to plan your project. I start with a design concept which is further developed through sketches, digital images, technical drawings, elevations and colour schemes. I will use this time to source all materials, fixtures and furnishings. During this step I will be in close communication with my trusted trades people who will provide me with quotes for their scope of work. I will work with you to establish an initial budget during this step.
Step 4 – Presentation, Budget, Revisions & Follow Up Presentation
Presentation is a really exciting stage of the project! This is where I meet with you to go over the details of your custom design plan. This includes all drawings, colour scheme, concept boards, fabric samples, furniture selections and budget breakdown including estimated costs for any work by trades and suppliers. One revision is included and must be requested at this meeting. This is when the Letter of Agreement is signed and the balance of our design fee is required.
Step 5 – Start Of Construction & Design Management
This step is where I initiate my agreed upon design role in any construction or renovation included in your project. This usually means that I am liaising with your builder and other trades and making the necessary site visits to ensure a successful process and completion. I will endeavour to ensure the agreed upon project timeline is adhered to.
Step 7 – Receipt of Orders and Initial Installations
All items that have been ordered and received are inspected for damages and where possible, stored for installation. Claims and reorders are made for any items that arrive damaged. The project balance outstanding is required at this time.
Step 8 – Furniture Installation & Styling/Project Reveal/Walk Through
Where possible, I like to install and style all items for a complete finish to the project. Installation is typically done in one day. This is also the exciting moment when we walk through the finished space and point out all the features and benefits of each item, discuss how to care for each piece and any warranties available. Although I strive for perfection, mistakes can happen. The final walk through is where you get a chance to point out any deficiencies observed – Items like a small splash of paint on the floor, a small rip on a pillow etc. Items that could have easily been missed during the reveal.
Step 9 – Resolving Deficiencies
I coordinate with the trade or supplier involved to resolve any deficiencies within 14 business days. Thankfully, this step is not needed in most cases, but, in the event that a mistake occurs, I will make sure that you will be happy with your finished space.
Step 10 – Client Closure Meeting & Photography
This is where we meet to close out the file for the project and where I present you with the final invoice for any outstanding fees such as delivery, cleaning etc. I will use this opportunity to make sure that you are fully satisfied with your new space. I will also politely ask for any feedback, reviews and referrals and discuss any additional projects you would like to move forward with. I will also discuss a convenient day for me to schedule a professional photographer to shoot pictures of the project. If I intend to have these pictures published in a local or national publication, I will discuss that with you and determine if you want your name disclosed or not.